Legal
How we collect, use and protect the information you share with us when you enquire about haulage, containers or modular buildings.
Last updated: September 2026
DBC Logistics & Haulage Ltd (company number 09602159) is the data controller for personal information collected through this website. Our registered office is 8 Northlands Road, Totton, Southampton, SO40 3GZ.
If you have any questions about this policy, contact us at info@dbclogisticshaulage.co.uk or 02381 575 079.
We collect the information you give us when you complete a contact or quote form, email us, or call us. This typically includes your name, company name, email address, telephone number, delivery or collection addresses, and details of the goods, container or building you are enquiring about.
We also collect limited technical information automatically, such as your IP address, browser type and the pages you visit, to keep the site secure and understand how it is used.
We use your information to respond to enquiries, prepare quotations, deliver the haulage, container or modular building services you order, invoice you, and keep records required by law.
Where you have agreed, we may send occasional service updates. You can opt out at any time by replying to any message or contacting us directly.
We process personal data on the basis of performing a contract with you, taking steps at your request before entering a contract, complying with legal obligations (including transport and accounting records), and our legitimate interests in running and improving our business.
We only share information where it is necessary to deliver a service — for example with subcontracted hauliers, container suppliers, modular fabricators, delivery partners, and our accountants or IT providers. We may also disclose information where required by law or a regulator.
We do not sell your personal data to third parties.
Enquiry records are normally kept for up to two years. Records relating to completed jobs, orders and invoices are kept for a minimum of six years to meet accounting and legal requirements.
This website uses only the cookies needed to keep the site working securely and, where applicable, basic analytics to understand traffic levels. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
You have the right to request access to the personal data we hold about you, ask us to correct or delete it, object to or restrict processing, and request a copy in a portable format. To exercise any of these rights, contact us using the details above.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this policy from time to time. The latest version will always be published on this page.
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